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Q:
How can I receive information about your Public Day Tours?
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The best way to receive information about our upcoming day tours is by signing up to our Newsletter page on our website.
Click below to receive information on our upcoming tours:
Newsletter
By doing this, you will be the first to know about upcoming tours.
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Q:
How can I receive a brochure of your day tours?
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Connect Coaches is happy to post out their latest Public Day Tours brochure to passengers, upon request. Please click on the link below:
Please click here to request a brochure
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Q:
Is my home address in your pick up area?
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Connect Coaches use their fleet of mini buses to pick up passengers for their Public Day Tours when passengers live within the advertised pick up area.
To view the pick up/drop off map, please click on the link below:
Our pick up service vehicles will pick you up and drop you off as close to your front door as possible. When passengers live in a retirement village, it is often necessary to nominate a central pick up point within the village.
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Q:
How can I pay for my day tour?
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Public Day Tours can be paid for using the following methods:
Cheque, Credit Card or Bank Transfer
Upon booking a tour, Connect Coaches will email or post an invoice to you. There will be a due date on the invoice which indicates when payment should be received by. You are welcome to pay with a credit card over the phone - call us on 4325 4053 to pay using this method.
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Q:
What if I have not paid for a day tour by the due date?
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Dont panic! Give Connect Coaches a call on 4325 4053 & ask for an extension, or pay with your credit card over the phone.
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Q:
What happens if I need to cancel my day tour booking?
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At Connect Coaches, we understand that passengers sometimes fall ill. If you need to cancel a public day tour due to illness, please contact our office on 43254053 or email us at admin@connectcoaches.com.au
A credit note may be isued for your next tour at the discretion of Connect Coaches. Please see our Terms & Conditions page for more details.
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Q:
Can you accommodate people with wheelchairs?
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Unfortunately at this stage, our vehicles cannot accommodate people with wheelchairs.
We do, however, have space on board for walkers.
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