A note to our passengers in response to Coronavirus (COVID-19) - Updated 22/6/2020
The health and wellbeing of our passengers & drivers is taken very seriously by Liam & Alison at Connect Coaches.
We would like to reassure our valued passengers that we are monitoring the situation on a daily basis and are following the advice of the Australian Government's Department of Health.
At this time, we have either rescheduled or cancelled all of our day tours up until the end of July.
We ask for your patience & understanding at this time as we may still need to postpone some of our day tours in August/September due to the restricted numbers allowed on our vehicles at any one time to ensure social distancing.
With regard to theatre events, we are waiting for the individual theatres to make a decision about their upcoming shows & we will be guided by their decision. At this stage, the following shows that we had purchased tickets for have been cancelled & passengers have been refunded: Menopause The Musical, The Secret Garden & The Sapphires.
As yet, the new dates have still not been released for 9 To 5 The Musical. We have, therefore, decided to begin refunding those passengers who have purchased tickets through us for this event. If you have not yet been contacted by us regarding your refund, please don't be concerned. We aim to have all refunds for 9 To 5 tickets processed by mid-July.
We have not been advised if Come From Away (26th August) & The Wharf Revue (9th September) will be proceeding but we will contact passengers in the near future regarding these shows.
We have rescheduled our 2 day Yulefest at The Carrington for 10th-11th December, 2020 & those with a booking have been notified of this change. We anticipate that our 2 day South Coast Adventure (31st Oct.-1st Nov.) will proceed as planned.
If passengers have upcoming day tours which they have not yet paid for & the due date is approaching, we ask that they postpone paying for these until we contact them to confirm the day tour will definitely be going ahead.
For further information regarding the Coronavirus and/or Government advice please visit www.health.gov.au or call the Australian Public Health Information Line 1800 004 599.
We thank you for your patronage in the past & sincerely hope that we can continue to provide you with many more enjoyable day tours & events in the not-too-distant future.
If you do have a query relevant to one of our upcoming day tours or events, please contact Liam or Alison on 4325 4053.
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