That is a good question....there are a number of types of Cruise & Airport shuttle services on the Central Coast but ours is a Group Booking Charter Service.

This means that we take one single group booking from the Central Coast, Lake Macquarie or Newcastle to Sydney Airport or the Cruise Terminals and Central Station.

We will allocate your pick-up time based on your flight departure time, type of flight (International or Domestic), the check-in time required and our knowledge of travel time required to get you to the Airport or Cruise Terminal in time to check in.

Bookings are essential and we recommend that you book with us as early as you possibly can prior to your date of travel. We can accept bookings up to 12 months in advance. We cannot guarantee the availability of seats at any time until your booking is confirmed & payment (either in full or a deposit) has been received by us. If you are travelling during school or public holiday periods, book as early as possible to avoid disappointment as seats do fill very quickly during these times.

You can check in online.
If you haven't checked in online then your cruise company should have provided you with a check-in time. Drop off your bags at the bag drop. Be sure to be at the cruise terminal at least an hour before you are set to depart.

You will have to walk through a metal detector and your belongings will go through the x-ray.
Make sure you take off and place in your carry-on luggage, your mobile phone, laptop computers/ tablets, and other large or small metal objects, coins, etc.

If you have artificial devices, like hip/ knee replacements, pacemakers, etc. let the security people know as you approach.
The security personnel will make the process as easy and as convenient as possible.

Things you should check with your cruise line before you bring them, just in case they're not allowed:
Alcohol
Other types of non-alcoholic drinks, water, etc.
Power boards/ extension leads.
Heating elements, kettles/ irons, etc.
Knives/ multi tools.
Fishing equipment.
Sports equipment
Drones

The Overseas Passenger Terminal has a dedicated elevated gangway.

Sydney Destination Ambassadors will be available for international arrivals, to provide you with any local information you might need. There are many restaurants, pubs, cafes, bars and shopping precincts nearby.

Get a note from your doctor and contact the cruise lines and ask.

Anything prohibited, illegal, or otherwise dangerous. If in doubt, contact the cruise line or have a look at the Australian Border Force.

Bags can generally be dropped off around 9am and about an hour before a ship is set to depart.

Please let the cruise company know in advance if you require wheel chair access. They should make arrangements for you to have wheelchair assisted entry and escort you through the terminal and boarding.

Family and friends are welcome to share in your excitement and wave you a fond farewell from the publicly accessible area on Level 4, OPT. Unfortunately, they will be not be able to come into the terminal building or on-board.

What do I need to know about Customs and Immigration?
Just like an airport, you'll need government issued identification, passport is always best, but if you're going on a domestic cruise, an Australian driver's licence, or equivalent is a must.

Connect Coaches drivers are more than happy to assist you with your luggage from your front door or pick-up point to our mini bus or coach.

Connect Coaches fares include one carry-on bag and one large bag of no more than 30kg per person. Extra baggage will be charged at our discretion.

We provide child seats and/or boosters, free of charge. Please advise when making your booking if you require a child seat or a booster seat.

We have 4 Buses that can be used for Cruise or Airport transfers depending on their availability

1. 13 Seated + Driver  Toyota Hi mini Bus + Trailer
2. 14 Seated + Driver Seated Mercedes Benz Sprinter + Trailer
3. 20 Seated + Driver Mitsubuishi Rosa + Trailer
4. 28 Seated + Driver Coach

Please click on the above vehicle for further information

We have 4 Buses at this stage and can accomidate groups up to 28 Passengers with the one bus

.Alison Avoca
Beach Bar Point ,Bateau Bay ,Bensville ,Berkeley Vale , Blackwall , Blue Bay ,Blue Haven,Booker Bay,Bouddi,Budgewoi;Budgewoi ,Buff Point,Bushells Ridge
Calga,Canton Beach,Cedar Brush Creek,Central Mangrove,Chain Valley Bay,Charmhaven,Cheerob,Point,Chittaway Bay,
ChittawayPoint,CograBay,Colongra,Copacabana ,Crangan Bay
Daleys Point ,Davistown,Dooralong ,Doyalson ,Doyalson North ;Durren Durren
East Gosford , Empire Bay,Erina,Erina Heights, Ettalong Beach
Forresters Beach ,Fountaindale
Glenning Valley,Glenworth Valley,Gorokan,Gosford,Green Point,Greengrove,Gunderman,Gwandalan
Halekulani,Halloran,Hamlyn Terrace,Hardys Bay ,Holgate ,Horsfield Bay
Jilliby
Kangy Angy,Kanwal'Kariong,Kiar'Killarney Vale'Killcare'Killcare Heights',Kincumber,Kincumber South'Kingfisher Shores'Koolewong'Kulnura
Lake Haven,Lake Munmorah'Lemon Tree,Lisarow,Little Jilliby,Little Wobby,Long Jetty,Lower Mangrove
MacMasters Beach,Magenta
Mangrove Creek,Mangrove Mountain,Mannering Park,Mardi'Marlow ,Matcham, Mooney Mooney;Mooney Mooney Creek;Mount Elliot 'MountWhite;
Narara,Niagara Park ,Norah Head ,Noraville,North Avoca,North Gosford
Ourimbah
Palm Grove,Palmdale,Patonga,Pearl Beach,Peats Ridge,Phegans Bay,Picketts Valley;Point Clare,Point Frederick,Pretty Beach
Ravensdale,Rocky Point
St Huberts Island,San Remo'Saratoga,Shelly Beach,Somersby,Spencer,Springfield,Summerland Point
Tacoma,Tacoma South,Tascott,Terrigal,The Entrance
The Entrance North,Toowoon Bay,Toukley,Tuggerah,Tuggerawong,Tumbi Umbi
Umina Beach,Upper Mangrove,Wadalba,Wagstaffe,Wallarah,Wamberal,Warnervale,Watanobbi,Wendoree Park,West Gosford,Wondabyne,Woongarrah,Woy,Woy,Woy Woy Bay,Wyee,Wyee Point,Wyoming,Wyong,Wyong Creek,Wyongah,Yarramalong,Yattalunga

Connect Coaches can pick up groop bookings from the following suburbs

Adamstown ,Adamstown Heights
Bar Beach ,Beresfield , Birmingham Gardens , Black Hill ,Broadmeadow
Callaghan (University) , Carrington,Cooks Hill' Elermore Vale
Fletcher
Georgetown
Hamilton ,Hamilton East,Hamilton North,Hamilton South,Hexham,The Hill
Islington
Jesmond
The Junction
Kooragang,Kotara
Lambton,Lenaghan
Maryland,Maryville,Mayfield,Mayfield East,Mayfield North,Mayfield West,Merewether,Merewether Heights,Minmi
New Lambton,New Lambton Heights
Newcastle,Newcastle East,Newcastle West
North Lambton
Rankin Park
Sandgate,Shortland,Stockton
Tarro,Tighes Hill
Wallsend
Warabrook,Waratah,Waratah West,Wickham

Yes Connect Coaches provide group transfers to the cruise terminals from the following Lake Macquarrie suburbs

Adamstown Heights,Arcadia Vale,Argenton,Awaba,

Balcolyn,Balmoral,Barnsley,Belmont,Belmont North,Belmont South,Bennetts Green,Blackalls Park

Blacksmiths,Bolton Point,Bonnells Bay,Boolaroo,Booragul,Brightwaters,Buttaba,Cameron Park,

Cams Wharf,Cardiff,Cardiff Heights,Cardiff South,Carey Bay,Catherine Hill Bay,Caves Beach,Charlestown,Coal Point,Cooranbong,Croudace Bay
Dora Creek,Dudley
Edgeworth,Eleebana,Eraring,Fassifern,Fennell Bay,Fishing Point,Floraville,Freemans Waterhole,Garden Suburb,Gateshead,Glendale,

Highfields,HillsboroughHolmesville
Jewells
Kahibah,Kilaben Bay,Killingworth,Kotara South,Lakelands,

Little Pelican
Macquarie Hills,Mandalong,Marks Point,Marmong Point,Martinsville,Mirrabooka,Morisset,Morisset Park,Mount Hutton,Myuna Bay
New Lambton Heights,Nords Wharf
Pelican,Pinny Beach
Rankin Park,Rathmines,Redhead
Ryhope
Seahampton,Silverwater,Speers Point,

Sunshine,Swansea,Swansea Heads

Teralba,Tingira Heights,Toronto
Valentine
Wakefield,Wangi Wangi,Warners Bay,West Wallsend,Whitebridge,Windale,Windermere Park,Woodrising,Wyee,Wyee Point
Yarrawonga Park

Connect Coaches do provide group transfers to the cruise tterminals from the following Cesnock suburbs

Heddon,Heddon Greta
Kurri Kurri
Pelaw Main
Stanford Merthyr
Weston